At Home Angel, we are committed to protecting the personal information of our customers and users. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, submit a form, or interact with our ads on platforms such as Meta (Facebook/Instagram).
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Phone number
- Email address
- City or residential address
- Details about the repairs or improvements needed for your home
- Any additional information you voluntarily provide
We may also collect technical information automatically, such as IP address, device type, browser type, and browsing behavior.
2. How We Use Your Information
The information we collect is used exclusively for:
- Contacting you to provide information about our home repair, remodeling, or construction services
- Evaluating your eligibility for financing
- Following up on your request or inquiry
- Sending quotes, promotions, or commercial information related to our services
- Remarketing activities conducted solely by Home Angel
We do not sell your personal information, and we do not share it with third parties for independent advertising purposes.
3. Legal Basis and Consent
By submitting your personal information through our website or forms, you authorize Home Angel to contact you by phone, SMS/text message, email, WhatsApp, or automated call for the purpose of offering our services.
You may withdraw your consent at any time by contacting us at: [your email]
4. Data Storage and Protection
We implement technical and administrative security measures to protect your data from loss, misuse, unauthorized access, or disclosure.
Your data is stored only for as long as necessary to fulfill the purposes described in this policy.
5. Information Shared with Service Providers
We may share your information with trusted service providers who work directly with us, such as:
- Customer relationship management (CRM) platforms
- Messaging or call service providers
- Web analytics tools
These providers are required to follow our instructions and are not allowed to sell or use your data for their own purposes.
6. Your Rights
Depending on your state of residence, you may have rights such as:
- Requesting a copy of your personal data
- Requesting corrections to inaccurate information
- Requesting deletion of your data (“right to delete”)
- Requesting exclusion from remarketing communications
To exercise these rights, contact us at: [your email]
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze website performance, and personalize content.
You may disable cookies in your browser settings at any time.
8. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time. The most recent version will always be available on this website.
9. Contact Information
If you have any questions about this Privacy Policy, you may contact us at:
Home Angel
Email: info@homeangelusa.org